Your latest EV FinTalk Newsletter

Hi there, 

As we wrap up what’s been a remarkable 2024, we’ve seen some significant shifts in financial services, particularly around retirement income advice and digital transformation.

The FCA's thematic review highlighted both excellence and areas for improvement in retirement planning.

We welcome last week’s proposals on targeted support for pensions, which could help millions who don’t currently access financial advice.

While this represents meaningful progress in bridging the advice gap, success will depend heavily on how consumer segments are defined and implemented to ensure better retirement outcomes. 

The industry’s resilience amid economic challenges positions us well for the future. While targeted support is a step forward, we believe digital technology offers even greater potential - enabling firms to deliver guidance and fully regulated advice more affordably and to a wider audience, helping more people access the financial planning and advice they need.

This vision aligns perfectly with our mission.

I’m pleased to say we’ve stayed ahead of the curve, focusing on solutions that help navigate regulatory change while making operations smoother and more efficient.

Our commitment to excellence has yielded some impressive results. 

Our digital hybrid solutions have delivered clear benefits as a result of significant efficiency improvements, enhanced consumer engagement and more accessible and affordable financial advice delivery.

Time Savings:

• 90% reduction in time for digital savings advice
• 63% reduction in time for digital investment advice

Customer Engagement:

• 193% increase in completed savings journeys
• 109% increase in completed investment journeys

Our risk profiling and suitability assessment tools have helped advisory firms adapt to regulatory expectations, particularly in managing the transition between accumulation and decumulation phases. 

Our functionality ensures a consistent approach to risk to meet the obligations highlighted in the FCA’s thematic review of retirement income advice.

We’ve seen a huge spike in demand for our income-focused tools, with usage of our income risk questionnaire increasing 246% in H1 2024 compared to H2 2023.

Our achievements have earned significant industry recognition this year with multiple prestigious awards to acknowledge our commitment to excellence. 

Financial Sector innovation of the year

At retirement solutions provider of the year Innovation award (Technology)

Best retirement initiative & Best specialist technology service

None of this would be possible without the trust placed in us by our growing client community who trust us to support them in delivering consistent recommendations across all platforms from a single, reliable data source.

Next year, there’s plenty for the industry to look forward to from EV.

Our strategic focus centres on continuing to re-engineer the financial planning and advice experience. We're expanding our suite of solutions across EVDirect, EVDigital, and EVPro - designed to support guidance, digital and traditional financial planning and advice, and everything in between. These tools can be configured to reflect your house advice policy, ensuring consistency and compliance whilst helping to drive efficiency and engagement for clients.

We recognise the FCA’s heightened emphasis on retirement income advice monitoring and their Advice Guidance Boundary Review, which introduces targeted support concepts. Our solutions are specifically engineered to help firms navigate these regulatory developments while delivering optimal client outcomes.

As we look to 2025, we remain steadfast in our mission to democratise financial advice through innovation and collaboration. Our success is built on the expertise of our talented team, the trust of our partners, and our shared commitment to making quality financial planning and advice guidance accessible to all.

Together, we're not just developing technology – we're creating pathways to better financial futures for millions. Thank you for being part of this transformative journey.

Wishing you a peaceful festive season,

Chet Velani

30TH JANUARY

2025

Join us at Empowering Advice Through Technology

Christmas Opening Times 

Our support team remains available throughout the holiday period.

Dec 23-24: 9am - 5pm

Dec 25-27: Closed

Dec 30-31: 9am - 5pm

Jan 1: Closed

Jan 2-3: 9am - 5pm